What information we see in the 93ok App.
To run the 93ok App, account information, device information, and session logs are used, which speeds up login and helps detect unusual activity.
Your name, phone number, device model, and IP address are used only for security and support; many Dhaka-based users link accounts with bKash, Nagad, and Rocket.
Account information
Profile remains open with basic information provided at sign-up
Device Log
Which phone, which browser, and which session were used are recorded
Transaction Records
Records from local methods like bKash, Nagad, and Rocket are kept securely
Cookie Data
Cookies are used to remember the site language, preferences, and login state
Who your data may be shared with
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Internal Team
Support, security, and verification teams have restricted access, with each seeing only the parts needed for their work
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System Administrator
Servers, backups, and access logs are reviewed to find problems; this helps maintain 99.8% uptime
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Legal Requests
Under applicable Bangladesh rules, if required to disclose specific information, only the necessary parts are shared
No one sees everything in this policy; each role has separate limits, and those limits are written in the access logs
When logging into 93ok, if a new device appears, extra verification may be required whether from Dhaka or another city, to prevent unknown access on the same account
93ok Security: How access control works
Two-step
If a new sign-in seems suspicious, extra verification is required
Session Monitoring
If unusual activity is seen from multiple devices at once, sessions can be terminated
Encrypted Channel
Information sent from the browser travels securely, reducing risk even on public Wi-Fi
Access Log
Who, when, and what you viewed are logged; this helps detect mistakes quickly
Using the 93ok APK may require some permissions on certain Android phones; that's normal and only needed for installation and running
Data retention period
We keep data only as long as needed; when the account is active, the profile, logs, and support history are retained
When an account is closed, some records may be kept longer for legal and security reasons; other unnecessary cookies and session data are routinely cleared
Active Account
When active, necessary information is kept so support can be reached quickly
Closed Account
Some records are kept until legal time limits expire, then gradually deleted
Cookie Duration
Session Cookies usually last for a short time and end when the browser is closed
Backup Copy
An encrypted copy may be kept for a limited time in backups
Cookie and Preference Retention Rules
From the 93ok Download page, cookies are used to remember language, session, and login preferences, so you don't have to set them again
If you want, you can disable cookies from the browser, but some features may load slowly, especially the account page and support forms
Which cookies are used
- Keep Login State
- Remember Language and Region
- Keep Security Alerts Enabled
- Speed Up Site Loading
After 93ok registration, cookies preserve your settings and preferences, so next time you log in from Dhaka or any other place, the experience remains the same
Three steps to set privacy settings
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View account information
Open profile to see required information and what can be changed.
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Check session and logout.
Logout immediately if an unknown device is detected; change password if needed.
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Set cookie preferences.
Control session, tracking, and saved preferences from browser settings.
Once these are set, security and personal controls are easy to access in 93ok App.
Short answer about 93ok security.
Who can see my information?
Only the required support and security teams can view.
Can cookies be disabled?
Yes, it can be disabled from browser settings; some parts may run slowly.
How long does login
Time is limited according to needs and legal obligations.
What happens if a suspicious login
Additional verification may be required, and the session may be suspended.
Contact and support.
If you have privacy questions, contact 93ok Support and 93ok Help pages for quick help, and if needed the security team will review.
If you have security questions about 93ok App, 93ok Login, or 93ok APK, we provide concise, clear answers to keep info easy for Bangladesh users.
The bottom line: this 93ok privacy policy keeps your data, cookies, and access logs under control while using the 93ok App; contact support if you have questions.